Requirements Prior to Fabrication
In order to maintain and exceed our customer satisfaction goals, we require the following from our customer.
1: All walls and cabinets must be reasonably clean, square and plumb. All cabinet brackets (corbels) must be permanently installed before templates are cut.
2: Cooktop and down draft, range, sink and faucet must be on the job site at the time of template and/or install. If this is not provided and the cutout is not proper size at the time of installation and requires another trip to the job site, a trip charge of $150.00 will be added to the cost of the job.
3: We will not use a drop in sink for an undermount sink. You must have a template from the sink manufacture. All sinks will be cut to manufacture’s template unless otherwise specified during initial measure.
4: WE ARE NOT QUALIFIED TO DO CABINET, PLUMBING, GAS OR ELECTRICAL WORK. Cornerstone Granite WILL NOT ALTER CABINETS, DISCONNECT SINKS, FAUCETS, COOKTOPS, OR ANY OTHER APPLIANCES, PLUMBING OR ELECTRICAL.
5: If you purchase a sink from Cornerstone Granite, you will need to provide the strainers for the sink. THEY ARE NOT INCLUDED WITH THE SINK.
6: Because granite is a natural material, quarried from the earth, it will have natural variations in color, shading and veining. These variations are the source of its natural beauty and should be expected. We encourage our customers to pick out the actual slab that will be used to fabricate their counter top.
7. Seam or seams will be determined by Cornerstone Granite, LLC in the shop with the actual slab, not by the sales person or field personnel. Should you have any questions regarding seam location, you must contact the office. The templator (the person measuring your countertops) can only suggest the location of your seam or seams, that person DOES NOT have the final approval for the location of the seam.
8: An adult must be present at the job site when the job is measured and installed. That person will be responsible for authorizing all information needed by the template personnel and again at the time of installation to sign off on the completed job.
9: Any added, missing and or changed information will result in a delay with your job.
10: Cornerstone Granite is NOT RESPONSIBLE FOR REMOVAL OF OLD PLUMBING AND/OR COUNTERTOPS unless prior arrangements have been made. Customer will be charged a removal/disposal fee of 5.00 $/per square foot if Cornerstone Granite does tear out and removal.
11. Cornerstone Granite does not supply corbels, posts or anyother types of supports other than our support bars that are an additional charge of $75.00 each.
12.Trip Charge: A TRIP CHARGE WILL BE ADDED TO THE TOTAL IF CORNERSTONE GRANITE HAS TO MAKE A RETURN TRIP FOR MISSING INFORMATION, RESCHEDULED INSTALL DUE TO CUSTOMER OR MISSING APPLIANCES NEEDED TO COMPLETE INSTALL.